Terms and Conditions

The following Terms and Conditions shall govern the relationship between First Cleaning Solutions and its Client(s) as follows:

1. DEFINITIONS

1.1 In this Agreement the words and expressions contained in this Clause 1. shall, unless otherwise specified or the context otherwise requires, have the meanings set opposite them:

1.2 The Contractor is a Domestic and Commercial Cleaning Services Agency set as a Limited Company.

1.3 The Subcontractor is a Cleaner on self-employment basis.

1.4 The Contractor will provide temporary or permanent Cleaner(s) to its Clients seeking for provisions of domestic and commercial cleaning services as available and agreed.

1.5 The Client is defined as an individual or company who requires the services of the contractor.

1.6 Words denoting the singular shall include the plural and vice versa and words denoting any gender shall include all genders.

2. THE APPOINTMENT

The Client shall employ our appointed Cleaner and the Cleaner shall serve the Client with effect from ...…………………………… ("the commencement date") notwithstanding the date or dates of this Agreement.

3. THE TERM OF EMPLOYMENT OF THE CLEANER

3.1 For Domestic Cleaning Services the employment shall consists in a total number of …………. hours daily/weekly/fortnightly/monthly (delete as appropriate) as agreed accordingly with the Cleaner and the Contractor.

3.2 For Commercial Cleaning Services the employment shall consists in a total number of …………. hours daily/weekly/fortnightly/monthly (delete as appropriate) as agreed accordingly with the Cleaner and the Contractor.

3.3 The employment (subject to the provisions of Clause 10) shall continue unless and until terminated at any time by either the Client or the Contractor giving 1 (one) month notice in writing to that effect.

4. THE TERM OF PRICES AND PAYMENTS

4.1 For Domestic Cleaning Services the Client shall pay the Cleaner £6.50 / £7.50 (delete as appropriate) per hour cash in hand directly on the day, every time the cleaning service is ended.

4.2 The Client shall pay the Contractor a fee of £2.00 per hour which is payable monthly in advance by Standing Order. Subject to the provisions of Clause 3.1, the Client shall pay in totally the sum of £ ……………….. .

4.3 For Commercial Cleaning Services the Client shall pay the Cleaner £6.50 / £7.50 (delete as appropriate) per hour and the Contractor a fee of £2 per hour, altogether by Standing Order, monthly in advance. Subject to the provisions of Clause 3.2, the Client shall pay in totally the sum of £ ……………….. .

4.4 The Cleaner shall provide to the Client an invoice when the Client is paying the Cleaner by cash in hand.

4.5 The Client shall sign the invoice.

5. THE RESPONSABILITIES OF THE CLIENT

5.1 The Client must not communicate any information about the Cleaner to a third party having in intention the involving of the Cleaner in private work.

5.2 The Client shall announce promptly the Contractor about any changes regarding the agenda of the Cleaner’s work.

5.3 The Client shall hold property and sole control of the work agreement, time span and duty, ensuring with clear work demands and right remuneration for the Cleaner (subject to the provision of Clause 4.1)..

5.4 The Client shall provide the Cleaner with all the necessary cleaning stuff and equipment, namely: chemical products, gloves, dusters, vacuum cleaner etc.) and arrange to have access to the Client’s property.

5.5 Both the Contractor and the Client agree that this is an Agreement for Services essentially in respect of labour only, and recognise that materials and equipment can generally be sourced and supplied more economically and efficiently by the Client.

5.6 The Client shall let the Contractor know of the aim to fire the Cleaner appointed by the Contractor; this must be done in one month advance by means of a written notification sent to both parties.

5.7 The Client shall prove integrity and sincerity in their portrayal of the occupation to be filled by the Cleaner, as well as the work hours, or any type of duties and level of responsibility involved.

5.8 For Domestic Cleaning Services, the Client shall pay the Cleaner after the cleaning service is ended and the Contractor monthly ahead.

5.9 For Commercial Cleaning Services, the Client shall pay the Cleaner and the Contractor monthly ahead.

6. THE RESPONSABILITIES OF THE CONTRACTOR

6.1 The Contractor shall take great care in choosing the Cleaner accessible from the Contractor’s database and hand in once the Client decided to use the Contractor’s cleaning services.

6.2 The Contractor shall select the Cleaner through interviewing procedures, checked references and police checks, if required only.

6.3 The Contractor shall be quick and punctual in satisfying and solving all the problems or doubts brought up by the Client.

6.4 The Contractor shall obey to the law terms anytime.

7. AMALGAMATIONS / ASSOCIATED MATTERS

7.1 The Client has the opportunity of drawing the Cleaner’s attention regarding the keys which permit access to the property for the cleaning process (“the Keys”). After finishing the cleaning services the Cleaner must resituate the keys to the Client. If the Cleaner doesn’t return the keys back, loses or deteriorate them, the Cleaner will be responsible for all the circumstances.

7.2 In order to secure this, a separate Agreement regarding the Keys, both the Client and the Cleaner must sign Agreement for Security of the Keys.

7.3 Both parties acknowledge that any breach of any Clause or Clauses (or provisions of each Clause) in this Agreement will not void or annul this Agreement as a whole.

7.4 The whole Agreement shall be interpreted in accordance with the law of England and any disputes shall be resolved by English Court.

8. INSURANCE COVER

8.1 The Contractor has a Public/Products Liability Insurance with a Limit of Indemnity of £1,000,000.

8.2 The Contractor has a Employers Liability Insurance with a Limit of Indemnity of £10,000,000.

8.3 The Contractor is fully insured for the following: failure to perform accordingly to this Agreement, destructions of goods by the Cleaner’s negligence, damages the property being cleaned upon (oven, carpet, upholstery and curtain, conservatory, internal and external cleaning of domestic properties, window cleaning up to 25 metres), failure to secure the Client’s premises, misuse of the Client’s phone. Every party of this Agreement will accede that events of theft made by the Cleaner shall be considered as different, will not fall under the Contractor’s insurance and will be the content of the common law of England and Wales Court.

9. LIABILITY

9.1 The Contractor will not accept any liability for any damages or injury suffered or incurred by the Client whether directly or indirectly caused by the Cleaner.

9.2 The Contractor will only accept liability for damage or destruction of cloths/laundry/linen/woollen clothing which have been manually washed or ironed by the Cleaner, subject only to the provisions of Clause 9.4.

9.3 The Contractor will not accept any liability for damage or destruction of cloths/laundry/linen/woollen clothing caused by washer machine or that the Client has been instructed the Cleaner to do so.

9.4 No claim will be valid, if the Client is not on time with the agreed payments towards the Contractor, including if the Client is in a late payment status. An exemption of validity of claim will be put in place if due date of payment falls on a bank or public holiday.

9.5 The Contractor reserves the right to charge the Client a fixed penalty fee for late payment and for incurring costs of processing the case in sum of £5.00. A late payment will be considered after 7 (seven) working days from the last due date of payment.

10. TERMINATION

10.1 The Client can terminate this Agreement with the Contractor only by giving 1 (one) month advance written notice to the Contractor and the Cleaner.

10.2 The Contractor can terminate this Agreement with the Client only by writing to the Client by 1 (one) month advance written notice.

10.3 Until termination of this Agreement is fully completed, any on-going payments from the Client (or any other payment due) to the Contractor will be still enforceable.

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